Support & Resources for PrintShop Mail

Need more? Here are some resources for you.

Report an issue

OL Care subscribers can report an issue via the web or talk directly to our support team by calling and providing their OL Care number. In order to report an issue to our team, you'll need to provide a valid serial number.

Report an issue online

Support forums

Get your question answered by our product experts. They answer on a daily basis.

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Knowledge base

Get information about error codes, system requirements, migration and installation.

Knowledge base


OL Care subscribers can access our online courses for free! You may also contact your local reseller and purchase the online course if you are not convered

Connect to OL Learn

OL Care program

OL Care subscribers get access to our network of support and can talk directly to our support team.

Subscribe to OL Care

Downloadable resources

  • Documentation
  • Plugins
  • How-to Guides
  • Samples
  • Release Notes

Printshopmail Mail Guides

Getting Started Guide: v.7.1, v.7.0
User Guide: v.7.1, v.6.1, v.6.0

Direct Smile

Direct Smile Guide: v.7.0

PrintShop Mail License Manager

Manual: v.2.0

Integration Guides

MIS Integration Guide: v.2.1
Print Production Integration Guide: v.2.1
Web Integration Guide: v.2.1

Payment Modules v.7.0
Paypal: v.7.0
Moneris: v.7.0
iDEAL: v.7.0

PrintShop Mail Web Guides

Getting Started Guide: v.7.0, v.2.2, v.2.1
User Guide: v.7.0, v.2.2, v.2.1
Administrator Guide: v.7.1, v.2.2, v.2.1
Installation Guide: v.7.0, v.2.2
Designer Guide: v.7.0, v.2.2, v.2.1
Skinning Guide: v.7.0, v.2.2, v.2.1

End User License Agreement

PrintShop Mail EULA

Pitney Bowes Canon Oce Konica Minolta Fuji Xerox Ricoh

Become a Printshop Mail reseller

Objectif Lune already partners with hundreds of companies and consultants around the World to make their clients' lifes much easier. If you're interested in partnering up with Objectif Lune? Find out how you can become a PrintShop Mail reseller.

Learn more about PrintShop Mail reseller

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